Mail

contact@fluxelectronica.com

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www.fluxelectronica.com

policies

Company Policy

At Flux Electronica, our purpose is to provide the highest level of customer pleasure possible, and we work relentlessly to achieve this goal by utilising cutting-edge technology created under the Flux umbrella. Every query and request from our devoted clients is addressed as a top priority, and our dedicated team works relentlessly to satisfy their needs.
Please contact our Customer Service helpdesk at the following numbers if you require assistance or have any questions:

Be certain that we will provide you our undivided attention and service.

Privacy & Safety

Flux has experience in handling several customers from different states regions and countries. We abide by our rule that the customer details like the products purchased, etc. are never shared with anyone. Each of the products developed by Flux undergoes a stringent testing criterion before being launched in the market to serve society. Each of our has been certified by the concerned agencies/authorities.

Shipping Policy

  • Every order will be confirmed after the initiation of 100% payment of the order. 
  • dispatching of the product will be done after acknowledgment of complete payment.
  • All the expenses for the shipment will be handled by the customer and our executive will provide all the necessary logistics for the same.
  • Estimated delivery time 3-7 business days. Special requests for early order orders will also be done if needed.
  • For international shipments the business days will vary based on the available courier services.
  • The custom duty for international orders will be paid by the respective customer.
  • All order processing occurs on business days only, which are Monday through Friday, from 9 am to 4 pm EST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm EST will be processed on the next business day.
  • Stock items ship out within 24-48 hours unless otherwise noted.
  • Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.

Warranty, Return & Exchange Policy

  • We provide a 100% warranty for one year from the date of delivery to the customer.
  • Warranty is guaranteed if the product remains sealed without opening the product or the internal parts.
  • We do not give warrantya  for Water Damage and manhandling of the product like scratches or external damage owing to human errors.
  • Customer should bear the transportation charges for replacement of the product under warranty.

FLUX ELECTRONICA INDIA PRIVATE LIMITED
AN ISO 9001:2015 Certified Company

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